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Microsoft 365 from GoDaddy Help and Set up

Professional Email plans - Online Essentials - Business Premium - Premium Security

Compare Professional Email and Microsoft 365 email plans. Get started- Set up your Microsoft 365 account. Download and install Office; Microsoft 365 Business Premium and Premium Security from GoDaddy plans let you install Office apps on up to five devices per user.


Microsoft 365 from GoDaddy Help

Discover Microsoft 365: Learn more about Microsoft 365 and how to get started
Create my email address: Set up my account and send my first email
Set up email on my devices: Check email from my mobile and desktop devices
Sign in to my account: Sign-in pages to manage my account and check email
Stay productive anywhere with Office apps: Business Premium or Premium Security plans include Office apps
Get the most out of Microsoft 365 - Custom options to optimize email
Keep my email secure: Change my password, sign out of accounts, and add extra protection
Explore email add-ons: Get more features with Microsoft 365 add-ons
My email account isn’t working (troubleshooting) - Diagnose and fix any errors

Qualifying Microsoft 365 from GoDaddy for your use

User limits

  • Email Essentials: 300 users
  • Email Plus: Unlimited users
  • Online Essentials: 300 users
  • Business Premium: 300 users

Meet system requirements

  • Outlook on the Web requires the current version of the most popular browsers
  • Microsoft 365 is compatible with Outlook 2010 or higher
  • Outlook 2010 requires an update

Our Microsoft 365 Limitations

  • We currently do not have a path for customers to downgrade their Microsoft 365 licenses to a lower tier
  • As it stands currently, our Microsoft 365 Platform does not support Active Directory Federation Services
  • Ability to add additional Microsoft products and services is limited
  • Ad-hoc can be enabled for MOSI customers. This allows customers to add free versions of certain Microsoft Products. Reach out to ATS to enable this
  • Ad-hoc is already enabled for our CSP customers

Why are we offering Microsoft 365 From GoDaddy?

We are in the business of helping everyday entrepreneurs take their idea and turn it into a reality. We do this by providing them with the tools necessary to establish and grow their business online. In order to provide the best guidance possible, we have to understand our customer’s business as well as ask questions to uncover their needs. Only after doing this can we make informed recommendations to help solve their problems and move their business forward.

How do you currently use email for your business?

This question is designed to uncover how you and your internal customers actually use email. Are they using it to communicate with customers, business partners, vendors, and employees? Do they use it for marketing purposes or managing appointments?

How much of your work relies on being mobile?

This question will help you uncover whether your customer needs to be able to work while on-the-go. This is important because Microsoft 365 is a mobile first platform designed to simplify work, regardless of where you’re working from.

What email address do you use to communicate with your customers?

Iidentify whether or not you and your internal clients are using professional email to communicate with their external customers. We know professional email is important for all the reasons above.

How do you manage your appointments?

This question will help you uncover how you manage your appointments. This is important because it’s a common struggle for many businesses. Microsoft 365 has robust calendaring features as well as an appointment management system (Bookings - Business Premium) to help stay on top of customer appointments.

How do you keep track of all your projects and tasks?

Whether it’s keeping the books up to date, working on the ad campaign, maintaining inventory, or a host of other projects and tasks, it’s important that business owners have tools to keep on top of it all. You may find that many people try and remember everything they need to do on a daily basis. This can result in missed tasks,appointments, or deadlines. Fortunately, Microsoft 365 provides powerful tools like To Do (all SKUs) and Planner (Online Essentials, Business Premium) to help stay on top of it all.

Why domain-based email?

It’s a great way to market your business and establish credibility.

  • Your business is serious
  • People are more likely to remember your professional email address
  • You’re not advertising for another company
  • You legitimize your email marketing campaigns
  • More control of your businesses data
  • If you have employees, you don’t want them using their personal email address to conduct business. Why? If they leave your organization, they take their personal email with them, along with your company data

Key Stats

Using @gmail and other generic email affects your business credibility:

  • 33% of users doubt trustworthiness
  • 24% of users are concerned about sharing personal info
  • 23% of users are concerned about sharing credit card info

Build trust with business email:

  • 75% of users believe having a business email address that matches the business's website is key to building trust.

Results based on a 2016 sample survey of 1,000 adult U.S. small business eCommerce customers.

Why Business Premium?

Microsoft 365 Business Premium is an all in one business solution designed from the ground up to simplify work and promote on-the-go productivity, wherever you are. Whether you’re putting finishing touches on a project from the local Café, joining a meeting while working from home, or tracking the miles on the way to your next customer project, Microsoft 365 Business Premium has the tools to help you get work done.

Mobility

  • World class email synchronized across all of your devices
  • Take all of your important files with you everywhere you go using OneDrive
  • Connect with team members and customers on the go with Microsoft Teams
  • Manage your customer appointments on the fly with Microsoft Bookings
  • Track your mileage on the way to your next customer appointment using MilelQ

Productivity

  • The Office software you know, on all of your devices
  • If you stop editing a doc on the computer, you can pick up where you left off on mobile
  • Plan out and check off tasks as you complete them using Microsoft To Do
  • Keep track of project progress using Microsoft Planner
  • Discover your habits and work smarter with MyAnalytics

Security

  • Keep bad actors at bay with powerful SPAM and malware filtering
  • Enable an additional level of security with Multi Factor Authentication

Teamwork

  • Join a meeting from anywhere using online conferencing in Microsoft Teams
  • Collaborate with your team in real time using the Office Suite and Microsoft Teams
  • Keep track of document revisions made by collaborators using Revision tracking
  • Manage work schedules and timecards with the Shifts app in Microsoft Teams
  • Set and keep track of appointments using the Scheduling Assistant in Outlook and OWA

Benefits

Microsoft 365 Benefits that appeal to Pride

Names you know and trust: With Microsoft 365, peace of mind is included. Every email plan is backed by Microsoft's 99.9% uptime guarantee and our award-winning 24/7 support. You'll can feel confident knowing our all-star team is powering your email and Office.

Microsoft 365 Benefits that appeal to Profit

Business email that shows you're a pro: Research data shows that 9 out of 10 customers would choose a company with a professional email address over one with a free email address. With a memorable, domain based email account, you'll promote your company with every message. You can even create additional email addresses--like sales@ or info@ that deliver messages to your inbox.

Business Premium is way more than just the Office Suite:

Business Premium is a one stop shop for a Small Business to have the tools they need to run their business. From team collaboration and productivity to customer marketing and management, Business Premium is the comprehensive management tool to help you save time and be more productive.

Microsoft 365 Benefits that appeal to Security

Keep your files safe in the cloud: Hard drives crash. Coffee spills. Stuff happens. But our Microsoft 365 plans include up to 1 TB of secure online storage with OneDrive for Business (with select plans), so your files are always safe and always accessible.

Microsoft 365 Benefits that appeal to Comfort

We'll help you every step of the way: You don't need to know about SMTP relays or MX records to create an email account - our award-winning support is here 24/7. And if you choose an Microsoft 365 plan that includes the Office apps, help you get set up and running smoothly.

Never have to upgrade your Office suite, ever again:

With Microsoft 365 Business Premium, you'll get the latest versions of Excel, Word, PowerPoint, Outlook, OneNote, Access and Publisher. Microsoft 365 can be installed on up to 5 PCs or Macs per user. As long as your Microsoft 365 subscription is current, your Office programs will automatically get updates, so you'll always have the latest version of Office...you'll never have to upgrade again.

All your email, on any device:

Always have your latest emails, contacts, and appointments at your fingertips. Microsoft 365 email services work with Outlook, Apple Mail and other top programs to keep all your devices - from your laptop to your smartphone to tablet - up to date and in sync.

Take your Office on the road:

With Microsoft 365, if you can access the web, you can access every one of your important documents. OneDrive for Business (with select plans) allows you to access important documents on any mobile device. You'll even be able to create, edit and save documents using online versions of Word, Excel, and PowerPoint.

How-to: Additional plans from Microsoft or other providers

While the CSP platform for our Microsoft 365 organizations is designed to allow customers to purchase services from multiple providers, we do not provide support for adding, removing, or maintaining additional plans purchased outside of our company.

Some customers may have found ways to add additional subscriptions directly from Microsoft or other providers, but if they have trouble with the services supplied they will need to reach out to the provider of that service for assistance.

Changing the username or domain on an Microsoft 365 account

When a customer changes the username or domain for an existing Microsoft 365 user, the previous address is automatically added as an alias to the new address. This helps ensure anything sent to the old address automatically delivers to the new address. NOTE: If the customer wants to set up the old address as another user, they'll need to delete the alias to do this.

What regulations does Microsoft 365 meet?

While Microsoft 365 does help our customers keep their data safe and secure, customers are expected to know their own business-specific requirements for compliance and should seek legal counsel to ensure they are processing data covered by applicable laws and regulations appropriately. Our Sales & Support Guides are not qualified or authorized to provide regulatory/compliance advice.

What is “online document collaboration"?

With our Online Essentials, Business Premium plans, documents created or stored in your OneDrive for Business cloud storage can be simultaneously edited with others inside or outside your company - anyone with a link to a document can make edits at the same time as you. You can even see each other's edits as you go, so you'll always be on the same page with the latest version, all without having to send documents back and forth via email.

What is “the cloud"?

Working or storing files in ‘the cloud’ means that your programs and documents are stored securely on the Internet — not on your hard drive - so you can access them anytime, anywhere, from almost any device connected to the Web. You don't need to buy additional software and you're not dependent on your computer to get work done. Plus, since your documents are stored on secure servers, you have peace of mind knowing that, even if your hard drive crashes, your documents and programs are safe and accessible from any web browser.

What are the benefits of having domain-based email addresses?

A domain-based email address, like info@your-business-name.com, helps you look more professional with customers and promotes your website and company. In fact, customers are 9 times more likely to choose a company with a professional email address. Every time you send an email from a domain-based address, you're putting your domain name in front of customers and encouraging them to visit your website. And with each plan, you can create free ‘alias’ addresses - like one using your first name {yourname@your-business-name.com) and others for different departments (sales@your-business-name.com) that all feed into a single inbox and make you look even more professional.

Office suite questions

Why should I buy Microsoft 365 from you if I already have Office on my desktop?

If you purchase our Business Premium plan, you'll get the latest version of the Office desktop applications you know and love: Excel, Word, Outlook, PowerPoint, OneNote, and Publisher. And whenever Office is updated, you will automatically receive the latest upgrade at no additional charge so that you're always on the current version of Office. Our Microsoft 365 plans give you the ability to easily and securely share and collaborate on documents using OneDrive for Business and Office Online. With Online Essentials, Business Premium, you can also create a domain—based email address and share calendars and contacts with people inside and outside of your company. Finally, unlike the Office you currently have, Microsoft 365 gives you the ability to have real-time online meetings and screen sharing using Lync.

Which desktop applications come with the Business Premium?

This depends on which plan you choose and whether you're using a PC or Mac. PC users who choose the Business Premium plan can download the latest versions of Word, PowerPoint, Excel, Outlook, OneNote and Publisher. If you choose the Business Premium plan, you get all of those programs, plus Lync. And if you're a Mac user, you'll receive the latest desktop versions of Word, PowerPoint, Excel, OneNote and Outlook for either plan.

Will the latest version of Microsoft Office work on my computer?

To use the 5 desktop downloads you get with the Business Premium plan, you must be on one of the operating systems found on Microsoft's Office System Requirements page. If you are running a different operating system, remember that you can still work online with Office Online, browser-based versions of your favorite Microsoft tools like Excel, Word or PowerPoint, which are included with the Online Essentials, Business Premium plans.

What is Office Online?

Office Online features easy-to-use versions of Word, Excel, PowerPoint and OneNote that you use within a Web browser. You can access Office Online from your cloud storage to create new files, edit existing files, share and collaborate online with clients or colleagues.

With the Business Premium plan, can I download the 5 installs of Office on my employees’ computers?

The desktop Office licenses that come with the Business Premium plan are associated with an individual user's account. This makes it easy to connect Office desktop applications with the online services and cloud storage that allow you to work anywhere. Downloading a copy onto another user's computer may keep that second user from experiencing these benefits. To get the most out of Microsoft 365, we highly recommend ensuring that anyone needing the latest desktop version of Office be associated with a Business Premium account.

Will the Excel, PowerPoint, and Word programs I already have installed on my computer work with my cloud storage and Office Online?

OneDrive for Business cloud storage and Office Online work best with the latest version of Microsoft Office, allowing you to select files stored in the cloud and edit them using your desktop applications instead of Office Online. Simply open the file you wish to edit, click ‘Edit in Word/Excel/PowerPoint’ and when you click ‘Save’ within those applications, your document will sync back to your storage.

I have a Mac. Can I still use Microsoft 365? What about Business Premium?

Yes. Office Online is compatible with Mac OS X 10.5 and later with Safari 5 and later. And if you choose the Business or Business Premium plan, you'll be able to download Office for Mac 2011 Service Pack 3, which is fully compatible with Mac OS X 10.6.

What is Office for iPad?

Office for iPad features full, touch-friendly versions of the most popular Office apps: Word, Excel and PowerPoint. While the free iPad apps allow you to read Word documents, use Excel data and present with PowerPoint, only Office for iPad lets you create and edit documents in each app. Office for iPad is available with the Business Premium plan, both of which include a license that's valid for up to 5 iPads or Windows tablets, as well as up to 5 PCs or Macs, for a single user.